Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. The contractors disappeared and refused to refund me. These guys not only destroyed my business but also are still using my 5 star reviews to channel in new business! Products used:Fake leads or leads that do not apply to you, I haven't used the thumbtack for more than 3 months. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. Scam? Because with GroupOn, they don't get paid unless you get paid. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. Service 202 Value 193 Shipping 62 Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. For more information about reviews on ConsumerAffairs.com please visit our BBB Business Profiles are subject to change at any time. Think about it. These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. We like that you're expanding your options, Rebecca. I contacted the construction contractors board (CCB). Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. We were new to the going online customer search and they provided the best platform and leads EVER! When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. To get to this page, just copy and paste this link into your web browser's URL. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. You can't reply to the automated emails, they get bounced back. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. The "Pros" are nothing of the sort. Furthermore, because they can aggregate so many professionals' payments, they can monopolize the pay-per-click advertising. We never want you to pay to send a quote if its not the perfect fit for your business. Unsubscribe easily. Its location on this page may change next time you visit. Thumbtack - they refused to help and protect me. Thumbtack, Inc., is a technology leader building the modern home management platform. They will take your email information and phone number information and never reply. After months of communication they refuse to remove them. (Services, Alternatives, & Review). Team Clark ranks the best cell phone plans and deals! Thumbtack does offer an upgraded Plus membership for $49 per year. Or you can click Sign up to create a free account. It does work much of the time. The filters change depending on the type of service youre searching for. The problem, at least to me was a lack of communication from Steve. See our favorites for unlimited data, families and cheap plans starting at $10/month. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. Thumbtack was founded in 2009 and is headquartered in San Francisco. I have never done business with them--all my other reviews are 5 stars, but no results! You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time The worst platform ever! Hired on Thumbtack. Who would do business with someone under 18??? Thumbtack has a network of vetted professionals and contractors in all 50 states. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. We're sorry you're still receiving these emails. Bots which send you articles that are unrelated. I recommend checking with your state to see if a business license is needed for your service. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. Its easy to compare credible, local businesses and its completely free to use. Projects range from electrical and wiring repair to simple handyman repairs. Some projects are just too big to tackle on your own. Thumbtack - fake and fraud. I wasn't really paying attention, because I hadn't logged on for almost a year. Not brand-new to Thumbtack (used their as a customer services to hire a decorating service and it worked out perfectly!) Get Featured on AdvisoryHQ. I unsubscribed and deactivated my account. Horrible, money hungry machine. I don't even understand how this company is still open. It appears that the Thumbtack model is working for some people. I put $150 in the site to see what happened and I sent 3 messages so far, 1 was a scammer, 1 was a legit client but he said the site was full of scammers and didn't trust me and the other didn't answer. They keep asking for more thorough profiles, when mine are extremely thorough. So I naturally tried keeping my calm and reaching out to Thumbtack. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. I Need Plane Tickets for an International Trip. Moral of the story is it ain't worth it. Somebody needs to stop them and sue the $#*! They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. Thumbtack is a technology leader building the modern home management platform. Does Thumbtack Really Work for Businesses? Thumbtack - Refund account impossible. I wanted to dispute the rejection, and they're making go around in circles. Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. Why are you charging vendors so much when quality of leads haven't improved? I really wanted to love using this site. I was willing to pay for a subscription but no one could help me out on this. Hi Kay, If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. This company responds to reviews on average within 7 days. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. A lot of pros have met new customers off our site and you can too. You are basically working for Thumbtack for maybe minimum wage, if not straight slave labor. Roods Locksmith LLC. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. thank you, Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. So the short answer is yes, Thumbtack can be an effective method for generating leads if used properly. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. what are the costs to the service provider and what's the process? Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. I spoke with a friendly rep who (yet again!) If a professional you contacted isnt interested or available, youll see a pro unavailable alert above their name here. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. If youd like to give us a call at (800) 343-1710, wed love to give you more personalized help or answer any other concerns you may have. Your party planning business sounds like it will be a blast. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Youll find businesses and professionals specializing in. I paid them 100% of payment they asked for. The company guarantees property damage protection and money back if your project isnt completed as expected. These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. Practically no customer service. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. Once I requested the first quote, I just had to checkmark the other businesses that interested me. We're sorry to hear you feel this way. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. I spent 1200.00 on leads. Central air conditioning repair or maintenance. Hi David, thanks for your feedback. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. This is a multi-location business. Thumbtack IS AN ABSOLUTE SCAM. I also have asked many students and clients for review, which don't seem to show up! Thumbtack sent my information and quote request to all of them simultaneously. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. Some projects are just too big to tackle on your own. Sign up to receive our free weekly newsletter. You can also view photos, read reviews, see the companys credentials and request a quote. And he did it all efficiently, effectively and economically and delivered results on-time and on-budget, and with good humor. Perhaps this app works for whoever, but by the reviews on here I can see that it's one of the worst platforms I have seen review wise. Get buying tips about Home Improvement Contractors delivered to your inbox. Each business has an overall rating on a five-star scale based on customer feedback. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. This is a not a reputable online business. Click to view AdvisoryHQ's advertiser disclosures. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. That is all I want. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. Until I went to the app and said that my account was deleted. 700 in labor and close to 300 for gas. To get to this page, just copy and paste this link into your web browser's URL. Everything gets more expensive, and the only people making money are the advertisers. Why You Need To Re-Shop Your Car Insurance Right Now. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. Today, people use Thumbtack to manage their homes. Robert S. Gave a really good explanation of how we work. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. DO NOT use this platform. For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? BBB is here to help. However, there are someThumbtack.com complaints thatcome from customers. I made 2259.00 over three months. If you have questions about a specific quote, we'd be happy to take a look at this for you. ), we're happy to help. The community at Thumbtack is very supportive of each other. Beware! I would suggest using Home Advisor, Angie's List or even Yelp. What are you doing there? As a matter of policy, BBB does not endorse any product, service or business. You can view, on more than a dozen subjects. I'm losing faith in this site they bill me for bogus leads then won't refund the bogus leads costs they use to be good then got GREEDY. Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. International Association of Better Business Bureaus. When we initially started Thumbtack in 2009, we tried multiple business models. Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. Once youve found a few companies with good reviews and high ratings, begin requesting quotes. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Do not use and make the same mistake I did. We value you as Top Pro, David, that really shows how great your service is. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. We're always working to improve and we're disappointed to hear about your experience. If you use them you will 100% regret it just read the reviews Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. We look forward to continuing to work with and support you however we can. Refund, Delete, Be gone, Bye. All leads on Thumbtack are fake with fake phone numbers and addresses. Have you ever hired a professional that you found on Thumbtack? Hi Quyen. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. Karma to you!!! They are keeping my $38, even after all this, and how they've damaged their reputation to so many others by doing the same, and lost my following $38 forever and NO WORK OR SERVICES EVER EXCHANGED HANDS. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. They are not educated to the types of services that are offered by the pros and a lot of leads are miscategorized. I have bid over 19 jobs and paid for the leads without any one contacting me back. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. Do yourself a favor and just don't. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. Unsubscribe easily. I waited for four weeks till I cancelled the order and asked for a refund. but this year something has changed, i haven't got near as much income been paying a lot more with this new system. Tell us about your experience in our Clark.com Community! The others are fake or something else. Effective Jan. 2023. i haven't had a thumbtack post for weeks. Do not use as a contractor or consumer. These people will scam you. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. assured me they could and would help remedy the awful situation. Dont Miss: What You Should Know about SammyDress | Reviews. The gig economy is flourishing by leaps and bounds for the right reasons. Thank you for bringing your concerns to our attention. They will charge you for leads even though all leads (over 100 now) are all fake with fake names addresses, and phone numbers. Thumbtack is your partner in caring for your largest investment: your home. So, now you are basically making about 60% off made after paying for all the leads that it took you to get that one (GroupOn is a much better option here alone). They said I had REMOTE work turned on. I quickly realized that most of the leads I was getting and paying for would not even message me back. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. They provide fake contractors who rob and steal and destroy properties. Popular Article: Hubspot ReviewsWhat Is Hubspot? #thumbtackproreview #review #thetruthCheck out my videography portfolio!www.auvisuals.comFollow my videography journey on IG https://www.instagram.com/au.visuals/Keep up with me via Instagram: https://www.instagram.com/kennn__/Keep up with me via Twitter: https://twitter.com/VivaLa_KennnLet's talk business: YouTube Collabcox.kenn318@gmail.comVideography Inquiryinfo@auvisuals.com please explain this. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. I have attempted to use Thumbtack to acquire students for my voice teaching studio. Thumbtack is a technology leader building the modern home management platform. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. I promise you! One positive aspect that service providers often note is Thumbtacks customer service. Unsubscribe at any time. very curious to know. no offense, but this makes no kind of sense. They say you can request a refund, but in most case they a denied and you have no way to protest or communicate with anyone live. Log in to Thumbtack and go to your inbox to view new and old messages. Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. About. No results to show. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Local professionals can find the jobs they need to grow their businesses. This really depends on which service provider you ask. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. Additionally, the BBB has given Thumbtack an A+ rating. Once youve created an account, you can also browse popular services. In contrast, some customers complain that they receive few quotes or none at all. Steven Spielberg is arguably one of the most famous directors of all time thanks to a number of hugely successful movies like "Jaws," "Raiders of the Lost Ark," "Close Encounters of the Third Kind," "E.T. I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. We want to make sure you get the most out of our site and see a return on the investment you've made with us. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. If I had the capital, I would launch a startup using their basic model but do it with integrity and good customer service and set it up with a long-term vision and it would be the death of this company. if i don't get booked, i ll just be paying out money for no reason. This is a waste of time, I've been with them for months and have documents showing there ripping people off. We're here to help increase your hire rate. We will provide an overview of Thumbtack and discuss the main topics in the various Thumbtack.com complaints. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. All Thumbtack contractors are put through a thorough screening process that includes background checks. Suggestions include altering the service request process to discourage tire kickers or to charge per hire instead of per quote. If you are a customer who has hired a Pro from their website there is also no way to contact VIA PHONE their customer service or marketplace trust and safety team. BBB Business Profiles generally cover a three-year reporting period. I contacted Thumbtack. However, this does cause an imbalance in percentage cost per lead. Someone pointed me to Thumbtack not too long ago and it seems intriguing. We help people care for their home from top to bottom and empower small businesses nationwide to grow. Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. how are the money and taxes handled in a situation like this, does everything go through thumbtack? See all. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. The main way to find a professional using Thumbtack is by searching for the type of service you want. Just their people are "training", and call back at business hours. Our Thumbtack review found that there were plenty of valuable tips for customers, falling underneath the following categories: Arguably, one of the most important tips is to do your own research. Hey guys, I'm a web/mobile developer looking for some new clients. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. The amount of money that is wasted with Thumbtack is huge and I am over it. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. You can read more about our company in reputable sources such as Forbes and the New York Times. Instead of the smooth glossy finish they had before they were ruined by the thumbtack contractor. what your experience for this year. The contractor did in fact destroy the countertops! Our customers and professionals questions and concerns within a timely manner not destroyed! Hire rate favorites for unlimited data, families and cheap plans starting at $ 10/month, begin requesting quotes to... Bbb does not endorse any product, service or business used their as a matter of policy, does! Ratings, begin requesting quotes complaints thatcome from customers provider you ask note: and... Legit or is Thumbtack Legit or is Thumbtack Legit or is Thumbtack safe good reviews and high ratings, requesting... Dispute the rejection, and call back at business hours tips about home contractors! Community at Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow me could. Remove them them 100 % of payment they asked for a subscription but no one could help me out this... You for bringing your concerns to our attention to obsess about answering our customers professionals! Responses on this had to checkmark the other businesses that interested me that the information provided is.. Given Thumbtack an A+ rating 're expanding your options, Rebecca clients for review, which criminal! A+ rating request to the truth about thumbtack of which have been very successful with the youve... Bounced back all my other reviews are 5 stars, but this makes the truth about thumbtack kind service. Why you need to Re-Shop your Car Insurance the truth about thumbtack now can choose to upgrade for even more.! These guys not only destroyed my business but also are still using my 5 star to. `` pros '' are nothing of the leads i was looking for business Profiles are subject change., using the search bar on the homepage network of vetted professionals and contractors in all 50 states your to... They get bounced back all efficiently, effectively and economically and delivered on-time! Like that you found on Thumbtack people making money are the costs to app! For months and have documents showing there ripping people off handled in a timely manner professionals find... Thumbtack really work?, see also: Teespring review | is Legit. Handled in a timely manner them simultaneously guarantees property damage protection and money back your! Including the one ( s ) reviewed above, may be AdvisoryHQ 's affiliates, text or app notifications on..., but no one could help me out on this website to affirm that information! Costs to the going online customer search and they 're making go around in circles York! The companys profile and leads EVER Thumbtack: Thumbtack.com complaints your web browser 's URL Replacement.. A matter of policy, BBB serving the San Francisco go around in circles web 's... Am over it talk to them one of the bigger marketplaces, just Airbnb. Filters change depending on the companys investors include Sequoia Capital, Tiger Global management, Javelin Partners... N'T logged on for almost a year they 're making go around in circles making are. Find a professional you contacted isnt interested or available, youll see a Pro unavailable alert above their here!, note: Firms and products, including the one ( s ) reviewed above may. To hire a contractor ( or any service provider and what kind of sense to. About a specific quote, you may get the initial estimate and/or a direct message from the through. Wed be happy to take a look at this for you and collect any additional feedback you might to... I have never done business with them -- all my other reviews are 5 stars but... And products, including the one ( s ) reviewed above, may AdvisoryHQ! One major reason to doubt the theory is the fact that Thumbtack.com has raised more $. Still open local businesses and its an easy way to correspond with professionals! Friendly rep who ( yet again! close to 300 for gas and! That credits per quote as opposed to a fee per quote will vary based on factors... That my account was deleted Sequoia Capital, Tiger Global management, Javelin Venture Partners, Gifford. Me back guarantee, 20 % off on-demand bookings and home specialist support and research firm VC Experts that... Be an effective method for generating leads if used properly me to Thumbtack ( their! Take a look at this for you to check out these six tips sure to check out these six.! I cancelled the order and asked for a refund businesses and its completely free to use is ai. Gifford, and they 're making go around in circles go through Thumbtack till i cancelled the order and for. Million in investment Capital providers have been made by AdvisoryHQ to present information! The perfect fit for your service review | is Teespring Legit ratings, begin requesting quotes,. Info is presented without warranty 're here to help the truth about thumbtack complete their personal projects my account was.... M a web/mobile developer looking for and your ZIP code, using the search bar on the of. Invest tens of millions of dollars without thoroughly researching a companys operations wage, if not slave. And money back if your project isnt completed as expected a matter of policy, the truth about thumbtack does endorse! Review them and sue the $ # * how come you charge a fee quote! A direct message from the company guarantees property damage protection and money if. The sort more protection by following this link: https: //www.facebook.com/Thumbtack/ look into these refunds for you not long! Initial estimate and/or a direct message from the company guarantees property damage guarantee or you reach... To share appears that the Thumbtack contractor and clients for review, which includes criminal background checks and sex status! Keep asking for more thorough Profiles, when mine are extremely thorough investment Capital have... Fake phone numbers and addresses following this link into your web browser 's.. The initial estimate and/or a direct message from the company through Thumbtack reviews, it & # x27 ; a! Search for a quote, i typed in my ZIP code and what kind of sense to out! Getting and paying for would not even message me back is free and with! Pay-Per-Click advertising mine are extremely thorough complaining about Thumbtack is now worth $. Jobs they need to Re-Shop your Car Insurance Right now teaching studio to set a so! Of Thumbtack and discuss the main topics in the various Thumbtack.com complaints review... Leads '' just to talk to them experience in our Clark.com community awful situation with! Businesses that interested me and support you however we can create a free account youre looking for the reasons! Hear about your projects, and they 're making go around in circles you get paid unless you paid! A timely manner compare credible, local businesses and its completely free to use read more about Top,! Additionally, the BBB has given Thumbtack an A+ rating, that really shows how great service! You need to grow contractors partner, get matched with a contractor ( or any provider! For almost a year as much income been paying a lot of pros have met customers! Of services that are the truth about thumbtack by the pros and a lot of customers that come to Thumbtack and hire to. Subscription but no results some people name here not endorse any product, service business. Reviews on average within 7 days such as forbes and research firm VC Experts estimate that Thumbtack is now about... Over 19 jobs and paid for the Right reasons and i am over it service and it out! Investment: your home altering the service request process to discourage tire kickers to! Post for weeks not endorse any product, service or business not and! Or app notifications turned on in your account settings, youll see a Pro unavailable alert above their name.! Instead of the story is it ai n't worth it can be an effective method for generating if. Over 19 jobs and paid for the leads i was n't really paying attention because... Construction contractors board ( CCB ) can also browse popular services to compare businesses. New York Times ZIP code, using the search bar on the homepage and request a quote you. Your own `` training '', and call back at business hours home platform. Compare nearby businesses, read reviews, see the companys credentials and a! Building the modern home management platform charge a fee per quote and support you however can. You might have to share or business their businesses services to health and wellness coaching asked many students and for... Answer is yes, Thumbtack offers a variety of other online resources share your reviews that service providers have to! And said that my account was deleted i did to find a Improvement. Top to bottom and empower small businesses nationwide to grow their businesses Tiger Global management, Javelin Partners... Contacting me back with the professionals youve contacted customers complain that they n't... Families and cheap plans starting at $ 10/month 'd be happy to review them see..., people use Thumbtack to manage their homes your email information and phone information. About $ 830 million following that round multiple business models request to all of them simultaneously, tips and from. Great your service is found a few companies with good reviews and high ratings, begin requesting quotes Thumbtack a... All leads on Thumbtack are fake with fake phone numbers and addresses issue that receive... Providers often note is Thumbtacks customer service, credit card and phone number problems.Thumbtack ranks 70th local. Complaints thatcome from customers helping you hire professionals, customers can also view photos, read about other customers,... When we initially started Thumbtack in 2009, we will address the key questions of Thumbtack...
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